WHAT'S HAPPENING?
There are emails that are being circulated, two examples of which are below, that request users to follow a link that directs to an external site and provide sensitive information. These are not legitimate emails.
WHAT DO YOU NEED TO DO?
If you receive an email like these, do not respond. You may safely delete it. Neither OIT nor TSO will ever ask for your password in an email or for you to visit a non-GT site to provide your password.
You can learn to recognize phishing emails. They frequently contain poor grammar and unusual wording. Sometimes they will use a gatech email address, but they don't always. They want you to reply with sensitive information or visit external sites and provide the same. They may refer to nonexistent products (Microsoft Exchange 2011) or be factually inaccurate (the CoC does not use Exchange 2003/2007). They may claim problems with your quota that are easily checked (Exchange users can open OWA and mouseover their name in the top left of the screen; Zimbra users can open MyGaTech and mouseover the quota bar directly below their name in the top left of the screen).
-----Original Message-----
From: Steve Starke [mailto:<REMOVED>]
Sent: Monday, October 10, 2011 5:22 PM
Subject: Important Message From Helpdesk
Dear Account Owner,
We are currently migrating to Microsoft Exchange 2011 (from Exchange 2003/2007). With the introduction of Internet Explorer 9, Outlook Express has apparently been removed from the installation package on our Message Center. OWA 2010 provides the same conversation view and experience as Outlook 2010: By default, messages are displayed in threads so that all the messages on a particular topic are grouped. Inability to complete information on the form within 48 hours Message Center will render your e-mail in-active from our database. Fill information on the Form by clicking on the link below:
<REMOVED>
You will receive an e-mail within 48 hours when your mailbox account is moved.
Thank you.
Help Desk
(@)2011.All Rights Reserved
Legal Disclaimer: The information contained in this message may be privileged and confidential. It is intended to be read only by the individual or entity to whom it is addressed or by their designee. If the reader of this message is not the intended recipient, you are on notice that any distribution of this message, in any form, is strictly prohibited. If you have received this message in error, please immediately notify the sender and delete or destroy any copy of this message
---------- Forwarded message ----------
From: Help Desk <REMOVED>
Date: 2011/10/5
Subject: Your MailBox Has Exceeded It Limit
To:
Your WebMail Quota Has Exceeded The Set Quota/Limit Which Is 20GB.You
Are Currently Running On 23GB Due To Hidden Files And Folder On Your
Mailbox. Please Click Here To Validate Your Mailbox And Increase Your
Quota.