Submitted by admin on

OIT has announced that they will perform urgent maintenance on core devices that are part of their storage infrastructure from 7:00 PM to 8:00 PM, Wednesday, March 18, 2009. This will affect users of the services listed below. For full details, please see the message below.

Update: the scheduled maintenance has been changed to 5:00 PM to 7:00 PM, March 18.

-----Original Message-----
From: System Operator [mailto:operator@fantasy.oit.gatech.edu]
Sent: Monday, March 16, 2009 1:56 PM
To: oit-availability@lists.gatech.edu
Subject: OIT Service Interruption: Wed evening March 18, 2009

Urgent Service Interruption

WHAT IS HAPPENING?

OIT is performingurgent maintenance on core devices that are part

of our storageinfrastructure. While this maintenance isbeing

performed, thefollowing services will be affected:

Banner

Peoplesoft HR,Financials, and Techworks

CrystalReports

Coldfusion andits associated applications (such as parking)

T-square

grants.gov

Prism

SoftwareDistribution

StreamingMedia

Redhat RHN

OIT internalfileservers

WHO IS AFFECTED BY THIS INTERRUPTION?

All users of thesystems listed above may be affected.

WHEN IS IT HAPPENING?

Wednesdayevening, March 18, 2009 from 7 p.m. until 8 p.m.

WHAT DO YOU NEED TO DO WHEN THE SYSTEM IS AVAILABLEAGAIN?

Business asusual. All systems listed above shouldresume normal

operation afterthis maintenance is performed.

HOW DOES THIS ACTIVITY BENEFIT YOU?

OIT is performingwork to correct bugs that have caused unplanned

outages in thepast.

WHAT IF YOU HAVE QUESTIONS?

If you haveconcerns about the scheduled time for this service

interruption, orif you still have questions, please contact your

departmental ITsupport staff, or the OIT Technology Support Center

at404-894-7173.

TECHNICAL DETAILS ABOUT THIS SCHEDULED SERVICEINTERRUPTION

A&I is takingdown the Network Attached Storage clusters for OS

and arrayfirmware upgrades which address several bugs that have

caused unplannedoutages in the past. This impacts theservices

listed in thesections above.