WHAT’S HAPPENING?
On-site TSO Help Desk coverage hours for KACB and TSRB are changing to the following:
 
KACB 3123:
Monday, Wednesday, & Friday, 8am – 4pm
Contact: Eden Chandler
Phone: 404.385.2965
 
TSRB 347:
Tuesday & Thursday, 8am – 4pm
Contact: Eden Chandler
Phone: 404.894.1987
 
 
WHEN IS IT HAPPENING?
Beginning Thursday, May 1, 2014, until the KACB position is filled.


WHY IS IT HAPPENING?
James Tyson’s last day with the TSO Help Desk is May 1.  His expertise and exceptional customer service will be missed on the Help Desk, but we wish him luck in his new position as a Research Technologist with the College. TSO is working to fill James' position as quickly as possible and interviews are under way.
 
 
WHO IS AFFECTED?
The CoC community in KACB and TSRB.  Affected users needing assistance on days without on-site coverage should contact the main Help Desk (contact details below).
 
 
WHO SHOULD YOU CONTACT FOR QUESTIONS?
TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu).