TSO Help Desk Holiday Hours
WHAT'S HAPPENING?
The TSO Help Desk will close early.
WHEN IS IT HAPPENING?
At 2:00 PM on Wednesday, November 23, 2016.
WHY IS IT HAPPENING?
In observance of the Thanksgiving Break.
WHO SHOULD YOU CONTACT FOR QUESTIONS?
Feel free to contact the TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu).
Adobe Creative Cloud Licensing Problem
WHAT HAPPENED?
Several of the Adobe Creative Cloud software applications are incorrectly displaying as "On Trial" after updating to 2017 versions. This includes, but is not limited to, Photoshop and Illustrator.
WHEN DID IT HAPPEN?
Thursday, November 10, 2016, and ongoing.
WHY DID IT HAPPEN?
OIT has not yet identified a root cause.
WHAT DO YOU NEED TO DO?
No user action is required.
HAS THE PROBLEM BEEN RESOLVED?
TSO Help Desk Closed for Staff Retreat
WHAT'S HAPPENING?
The TSO Help Desk will be closed.
WHEN IS IT HAPPENING?
Tuesday, October 11, 2016.
WHY IS IT HAPPENING?
To attend the 2016 CoC Staff Retreat.
WHAT DO YOU NEED TO DO?
If you require IMMEDIATE assistance during that time, please call 404-385-3833.
WHO SHOULD YOU CONTACT FOR QUESTIONS?
Feel free to contact the TSO Help Desk (CCB 148, 404-894-7065, helpdesk@cc.gatech.edu).
Noah Blume Joins TSO
Noah Blume joined TSO as a Student Assistant on August 29, 2016. He will be part of the Help Desk staff. His office is located in CCB 148B. Please join us in welcoming him.