Visit this web page to stay informed of system outages and maintenance that occurs in the College. This information is also posted to the cc-tso-availability@lists.gatech.edu mailing list, which you can join on the OIT SYMPA server. An outage is an unplanned system or service interruption and a maintenance event is planned system downtime of a system or service. Please feel free to contact the TSO Help Desk (404-894-7065, helpdesk@cc.gatech.edu) if you have any questions.

Type of Notice Title Description Date Sort ascending
Maintenance College Website Update - 9/17/24 Drupal core will be updated to the latest supported version on the College website.
Outage ‘Change to your CoC account’ email notice An email from admin@cc.gatech.edu with the subject ‘Change to your CoC account’ was sent in error.
Outage Backups of TSO managed servers not replicated to remote storage Backup server replication was paused.
Maintenance Windows Server Maintenance All Windows-based server routine patching and maintenance
Outage Ticketing system for HR outage The RT for HR website (hr-help.cc.gatech.edu) was unavailable.
Outage TSO Infrastructure Linux Systems Patching - 8/6/24 TSO will patch the production Linux servers and VM hosts, as well as the web database servers.
Maintenance Windows Server Maintenance - 8/6/24 All Windows-based server routine patching and maintenance
Outage mailhost.cc.gatech.edu Outage Internal College of Computing email utilizing mailhost.cc.gatech.edu is currently not functioning.
Outage Partial Virtual Machine (VM) outage Some VM servers were in paused state.
Outage Partial Mopier Outage Some new College of Computing Faculty, Staff, and Students are unable to print to the CoC Mopiers.
Outage Data Center Outage CCB Data Center is being shutdown.
Maintenance CoC Network Maintenance OIT Networking will perform updates and maintenance on the College of Computing network infrastructure.
Maintenance TSO Support site update - 07/23/24 Drupal core will be updated on support.cc.gatech.edu. This release will include other minor updates to the system.
Outage Partial Data Center Networking Outage Several servers in the CCB 247 Datacenter lost network connection.
Maintenance HR RT Website Maintenance - 07/10/2024 TSO will be performing maintenance on the College HR RT application server to resolve a security vulnerability.
Maintenance SSH High Vulnerability SSH has a vulnerability marked 8.1(high) that requires patching
Maintenance Windows Server Maintenance All Windows-based server routine patching and maintenance
Outage Partial web services outage All TSO managed Drupal websites were unavailable for about 30 minutes.
Maintenance Windows Server Maintenance - 6/4/24 All Windows-based server routine patching and maintenance.
Outage AdminFS is unresponsive The windows file server AdminFS became unresponsive after patching this evening at 5:15pm.
Outage Potential Impact to College of Computing Data Centers Atlanta main water line break potentially impacting campus.
Outage TSRB 2nd Floor Switch Outage - 5/28 A configuration change to one of the switches on the north side of the 2nd floor of TSRB caused the switch to become unresponsive at 10:07AM. After multiple reboots, the switch was brought back online at 10:40AM.
Maintenance Web VM Maintenance - 05/06/2024 TSO will be performing maintenance on several VMs that host the college RT systems to resolve a security vulnerability.
Outage Old email infrastructure retirement Retiring the old email infrastructure and decommissioning its hardware.
Outage TSO Infrastructure Linux Systems Patching - 5/8 TSO will patch the production Linux servers and VM hosts, as well as the web database servers.