WHAT HAPPENED?
CoC BlackBerry devices are unable to send or receive email.


WHEN DID IT HAPPEN?
Since approximately 6:00 PM, Friday, November 11, 2011.


WHY DID IT HAPPEN?
That's currently being investigated.


WHO WAS AFFECTED?
CoC faculty and staff BlackBerry users.


WHAT DO YOU NEED TO DO?
Affected users should use a non-BlackBerry device for email.


HAS THE PROBLEM BEEN RESOLVED?
No. The issue is currently being investigated.


WHO SHOULD YOU CONTACT FOR QUESTIONS?
TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu)