WHAT HAPPENED?
Campus network operations were partially interrupted.


WHEN DID IT HAPPEN?
Between approximately 3:03 PM and 3:20 PM, Thursday, August 28, 2014.


WHY DID IT HAPPEN?
One of the campus firewall appliances ran out of memory.


WHO WAS AFFECTED?
Anyone attempting to access or using the following resources:
LAWN
ePay Touchnet

This also affected network connectivity to the following areas:
Tech Square
GT-Savannah
Neetrac
Video conferencing in GLC

WHAT DO YOU NEED TO DO?
No user action should be required.


HAS THE PROBLEM BEEN RESOLVED?
Yes. 


WHO SHOULD YOU CONTACT FOR QUESTIONS?
The OIT Technology Support Center (404-894-7173, support@oit.gatech.edu) or the TSO Help Desk (CCB 148, 404-894-7065, helpdesk@cc.gatech.edu).