WHAT HAPPENED?

College of Computing networking experienced a brief outage.

WHEN DID IT HAPPEN?

College of Computing networking went down at about 5pm, February 3rd. Networking was restored at about 5:10pm.

WHY DID IT HAPPEN?

The two routers that serve all College of Computing networking (rich-coc-rtr and ni-coc-rtr) simultaneously crashed and reloaded. The routers came back up on their own and have been stable since. TSO and OIT are monitoring and a Cisco TAC (Technical Assistance Center) case has been opened to identify a root cause of the crash.

WHO IS AFFECTED?

Anyone on a College of Computing network, or trying to access servers or services on a College of Computing network.

WHAT DO YOU NEED TO DO?

No user action is required.

WHO SHOULD YOU CONTACT FOR QUESTIONS?

Feel free to contact the TSO Help Desk (CCB 212, 404.894.7065, helpdesk@cc.gatech.edu).