WHAT HAPPENED?
The campus DNS service is currently experiencing intermittent functionality and some latency.


WHEN DID IT HAPPEN?
Beginning at approximately 3:45 PM, Monday, October 1, 2012.


WHY DID IT HAPPEN?
OIT is currently investigating.


WHO WAS AFFECTED?
Anyone attempting to load web pages, access applications, or reach servers.


WHAT DO YOU NEED TO DO?
No user action is required.


HAS THE PROBLEM BEEN RESOLVED?
No. The issue is currently being investigated.


WHO SHOULD YOU CONTACT FOR QUESTIONS?
If you have questions, please contact the OIT Technology Support Center at 404-894-7173 or the TSO Help Desk (CCB 148, 404-894-7065, helpdesk@cc.gatech.edu).


UPDATE:
OIT reports that DNS was returned to stable operation at approximately 4:20 PM, October 1, 2012.  They are working with Cisco Systems to further diagnose the campus border firewall, which they note appears to be the source of the slow response times users have seen when using the web, applications, and file shares.