WHAT HAPPENED?
CCB BuzzCard door access went offline for part of the CCB.


WHEN DID IT HAPPEN?
At approximately 4:30 PM, Tuesday, January 12, 2010.


WHY DID IT HAPPEN?
The Continuum Net Controller for the CCB lost its settings. It is being reloaded.


WHO WAS AFFECTED?
All people attempting to access CCB rooms controlled by BuzzCard readers on the Ground and 1st floors and portions of the 2nd and 3rd floors.


WHAT DO YOU NEED TO DO?
No user action is required.


HAS THE PROBLEM BEEN RESOLVED?
No. It is currently being worked on.


WHO SHOULD YOU CONTACT FOR QUESTIONS?
TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu).


UPDATE:
The Net Controller has failed. It will not be replaced until the morning of January 13, 2010. At present, TSO is setting the exterior doors of the CCB to be unlocked and the affected interior doors to be locked (primarily the ground and 1st floors). RIM access is not affected. With the exception of the stairwell, the 3rd floor is also unaffected.

If faculty or staff need access in the morning to offices or labs before the net controller is replaced, please visit the TSO Help Desk in CCB 148. The Help Desk opens at 7:00 AM.

CORRECTION:
The only CCB exterior doors that will be left unlocked overnight are the first floor front doors and the doors leading to the KACB bridge.