WHAT HAPPENED?
CoC faculty and staff Exchange users were unable to connect to Exchange through Outlook or OWA.


WHEN DID IT HAPPEN?
Between approximately 11:55 AM and 12:15 PM, Monday, December 30, 2013.


WHY DID IT HAPPEN?
A GTRI lab server caused network issues, interrupting Exchange access.


WHO WAS AFFECTED?
CoC Faculty and staff Exchange users.


WHAT DO YOU NEED TO DO?
No user action should be required.  Some affected users may need to restart their browser or email client to reconnect.


HAS THE PROBLEM BEEN RESOLVED?
Yes, the server was identified and the network issue corrected.


WHO SHOULD YOU CONTACT FOR QUESTIONS?
TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu).