WHAT HAPPENED?
CoC faculty and staff Exchange users were unable to connect to Exchange through Outlook or OWA.


WHEN DID IT HAPPEN?
Between approximately 11:45 AM and 12:00 PM, Tuesday, June 10, 2014.


WHY DID IT HAPPEN?
A network switch became unresponsive.


WHO WAS AFFECTED?
CoC Faculty and staff Exchange users.


WHAT DO YOU NEED TO DO?
No user action should be required.  Some affected users may need to restart their browser or email client to reconnect.


HAS THE PROBLEM BEEN RESOLVED?
Yes, GTRI rebooted the switch, and Exchange was again reachable as of 12:00 PM, June 10.


WHO SHOULD YOU CONTACT FOR QUESTIONS?
TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu).