WHAT HAPPENED?

FileMaker Pro service on ccdb.cc.gatech.edu reported that it could not find any of the databases.

Affected servers:

cc-larry - GTAD database VM (FileMaker Pro)

WHEN DID IT HAPPEN?

November 21, 2025 from 7:15AM - 9:40AM

WHY DID IT HAPPEN?

We experienced a temporary issue where the system reported an expired license. After reapplying the license certificate, the system automatically reactivated and is now functioning as expected.

WHO WAS AFFECTED?

Anyone trying to access databases on ccdb.cc.gatech.edu

WHAT DO YOU NEED TO DO?

There is nothing you need to do at this time. The issue was resolved at 9:40AM.

WHO SHOULD YOU CONTACT FOR QUESTIONS?

Feel free to contact the TSO Help Desk (CCB 225D, 404.894.7065, helpdesk@cc.gatech.edu).