WHAT HAPPENED?
GA Tech lost connectivity to the Internet.


WHEN DID IT HAPPEN?
Between approximately 10:20 AM and 10:40 AM, Tuesday, February 7, 2012.


WHY DID IT HAPPEN?
The main campus router unexpectedly rebooted and did not fail over to the secondary as expected.


WHO WAS AFFECTED?
Internal users attempting to access external resources and external users attempting to access GA Tech resources.


WHAT DO YOU NEED TO DO?
No user action is required.


HAS THE PROBLEM BEEN RESOLVED?
Yes. Connectivity was restored.


WHO SHOULD YOU CONTACT FOR QUESTIONS?
TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu).