WHAT'S HAPPENING?
TSO will deploy LANDesk agents to all TSO managed Windows computers at the College of Computing.


WHEN IS IT HAPPENING?
Tuesday, September 02, 2014, at 6:00 PM:

•  LANDesk agent deployment and program patching will occur on all Windows desktop computers in the following areas: Communications, CSE Staff, Dean's Suite, IC Faculty, Student Services.

Wednesday, September 03, 2014, at 6:00 PM:

• LANDesk agent deployment and program patching will occur on all Windows desktop computers in the following areas: CS Staff, Development, Finance, HR, OEC.

Thursday, September 04, 2014, at 6:00 PM:

• LANDesk agent deployment and program patching will occur on all remaining managed Windows desktop and laptop computers.

WHY IS IT HAPPENING?
To enhance management of software deployment, patching and remote support.
 

WHO IS AFFECTED?
Users of the following:

Faculty and staff desktop computers on the CC domain
Research lab desktop computers on the CC domain
Managed laptop computers


WHAT DO YOU NEED TO DO?
These patches will require a reboot following installation, so affected users should save their work, logout, and leave their desktop computers on before leaving for the day. After the patching is complete, an affected desktop computer will reboot even if a user is logged in.

This process may take more than one night to complete patching. You may experience reboots each of these nights due to this. Please plan accordingly.


WHO SHOULD YOU CONTACT FOR QUESTIONS?
TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu).