WHAT HAPPENED?
Email delivery for mailing lists on lists.cc.gatech.edu was delayed.


WHEN DID IT HAPPEN?
Between approximately 2:00 PM and 9:15 PM, Wednesday, February 17, 2010.


WHY DID IT HAPPEN?
A problem related to DNS caused issues with message hand-off from the mailing list software to the message transport. This caused mail to be re-queued for delivery.


WHO WAS AFFECTED?
Users of mailing lists on lists.cc.gatech.edu.


WHAT DO YOU NEED TO DO?
No user action is required.


HAS THE PROBLEM BEEN RESOLVED?
Yes. TSO and OIT installed a workaround and the backlog of messages was delivered.


WHO SHOULD YOU CONTACT FOR QUESTIONS?
TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu).