WHAT HAPPENED?

Two of the MyGaTech (Zimbra) mail servers were unavailable.

WHEN DID IT HAPPEN?

From 1:10 PM to 2:20 PM on February 5, 2015

WHY DID IT HAPPEN?

A process caused the servers to hang and they were manually restarted.

WHO WAS AFFECTED?

Faculty, staff, and students using the MyGaTech (Zimbra) mail system.

Affected services:

MyGaTech (Zimbra) mail.

WHAT DO YOU NEED TO DO?

No user action is necessary.

WHO SHOULD YOU CONTACT FOR QUESTIONS?

The OIT Technology Support Center (404.894.7173, support@oit.gatech.edu) or the TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu).