WHAT HAPPENED?
The web database server and a few other virtual machines went offline. TSO rebooted the VM management server as well as any affected VMs that didn't recover automatically.

WHEN DID IT HAPPEN?
From August 6th, 2023 6:40 pm to August 7th, 2023 8:30 am

WHY DID IT HAPPEN?
TSO is investigating the root cause of the issue.

WHO IS AFFECTED?
Users of College Drupal sites included below, as well as others that utilize the web database VM server.

Affected sites:
cc.gatech.edu
support.cc.gatech.edu
arc.gatech.edu
cse.gatech.edu
grad.cc.gatech.edu
ic.gatech.edu
intranet.cc.gatech.edu
ml.gatech.edu
mshci.gatech.edu
omscs.gatech.edu
profiles.cc.gatech.edu
scs.gatech.edu
staff-feedback.cc.gatech.edu
ta-app.cc.gatech.edu

WHAT DO YOU NEED TO DO?
No user action is required at this time.

WHO SHOULD YOU CONTACT FOR QUESTIONS?
Feel free to contact the TSO Help Desk (CCB 225, 404.894.7065, helpdesk@cc.gatech.edu).