WHAT HAPPENED?
The RIM network switch was rebooted.


WHEN DID IT HAPPEN?
At 5:30 PM, Tuesday, December 11, 2012.


WHY DID IT HAPPEN?
To clear hung ports.


WHO WAS AFFECTED?
Faculty, staff, and students in the RIM area of the CCB.


WHAT DO YOU NEED TO DO?
No user action is required.


HAS THE PROBLEM BEEN RESOLVED?
Yes.  The switch was rebooted and was again providing services by 5:45 PM, December 11.


WHO SHOULD YOU CONTACT FOR QUESTIONS?
TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu)