WHAT HAPPENED?
Some sites being served from the OIT web hosting server web-plesk5 had sendmail temporarily disabled.
 
 
WHEN DID IT HAPPEN?
Thursday, April 14, at 8:50 PM until Monday, April 18, 2016, at 9:50 AM.
 
 
WHY DID IT HAPPEN?
While OIT was troubleshooting an email issue on web-plesk5, they inadvertently disabled sendmail for most of the hosted sites on that server.
 
 
WHO WAS AFFECTED?
Anyone who attempted to submit forms that utilize sendmail on sites hosted by web-plesk5 during the outage.
 
 
WHAT DO YOU NEED TO DO?
Site administrators may see which server(s) their sites are hosted on by checking the "Sites You Administer" list on https://hosting.gatech.edu.  Unfortunately, there is no way to recover any failed submissions.
 
 
HAS THE PROBLEM BEEN RESOLVED?
Yes.
 
 
WHO SHOULD YOU CONTACT FOR QUESTIONS?
Feel free to contact the TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu).  If you prefer, you may contact the OIT Technology Support Center (404-894-7173, support@oit.gatech.edu).