WHAT HAPPENED?
There were intermittent CoC web service outages.


WHEN DID IT HAPPEN?
From approximately 1:00 PM, Sunday, January 5, to 3:30 PM, Tuesday, January 7, 2014.


WHY DID IT HAPPEN?
Following routine SSL certificate replacements, some web services did not properly restart or would not work with the new certificates without further configuration.  


WHO WAS AFFECTED?
Users of the following sites may have been affected.

Possibly affected sites:
academic-mysql.cc.gatech.edu
academic-php.cc.gatech.edu
academic-svn.cc.gatech.edu
academic-trac.cc.gatech.edu
ackerman.cc.gatech.edu
adamantite.cc.gatech.edu
borg.cc.gatech.edu
cc.gatech.edu
ccdb.cc.gatech.edu
cgi4.cc.gatech.edu
collab.cc.gatech.edu
confidence.cc.gatech.edu
cs4400-example.cc.gatech.edu
cs4400-mysql.cc.gatech.edu
dave.cc.gatech.edu
etest.cc.gatech.edu
goats.cc.gatech.edu
grad.cc.gatech.edu
grad-dev.cc.gatech.edu
guzdial.cc.gatech.edu
help.cc.gatech.edu
home.cc.gatech.edu
intranet.cc.gatech.edu
kingkong.cc.gatech.edu
lists.cc.gatech.edu
mailman.cc.gatech.edu
minnow.cc.gatech.edu
multiplechoice.cc.gatech.edu
nagios.cc.gatech.edu
netflow.cc.gatech.edu
netflow-vpn.cc.gatech.edu
oec.cc.gatech.edu
opennms.cc.gatech.edu
pbl.cc.gatech.edu
phpmyadmin.cc.gatech.edu
pleuma.cc.gatech.edu
recruiting.cc.gatech.edu
research.cc.gatech.edu
soigan.cc.gatech.edu
support.cc.gatech.edu
svn.cc.gatech.edu
svn.research.cc.gatech.edu
ta-app.cc.gatech.edu
timeboard.cc.gatech.edu
trac.cc.gatech.edu
trac.research.cc.gatech.edu
triton.cc.gatech.edu
tso.cc.gatech.edu
ubicomp.cc.gatech.edu
udbview-dev.cc.gatech.edu
vcs.cc.gatech.edu
webscience.cc.gatech.edu
wiki.cc.gatech.edu
www-dev.research.cc.gatech.edu


WHAT DO YOU NEED TO DO?
No user action should be required.


HAS THE PROBLEM BEEN RESOLVED?
Yes.


WHO SHOULD YOU CONTACT FOR QUESTIONS?
TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu).