WHAT'S HAPPENING?
TSO and OIT will re-enable the network fiber connection that was disabled after the recent VSS maintenance (see http://support.cc.gatech.edu/alerts/coc-network-maintenance-vss for further details).
WHEN IS IT HAPPENING?
Thursday, May 12, 2016, from 6:30 AM to 6:45 AM.
WHY IS IT HAPPENING?
OIT traced the issue with the fiber to a faulty fiber connector at the North Interconnect. The connector has been replaced, and the fiber is ready to be brought back online.
WHO IS AFFECTED?
As this is redundant fiber, no users should be impacted.
WHAT DO YOU NEED TO DO?
No user action is required.
WHO SHOULD YOU CONTACT FOR QUESTIONS?
Feel free to contact the TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu).
UPDATE: The issues with the redundant fiber persist, so the connection has been taken back offline. TSO will continue to troubleshoot the issue with OIT.
Owner of Alert
TSO/OIT