WHAT HAPPENED?
The campus network is experiencing issues at the campus border resulting in packet loss for some connections.


WHEN DID IT HAPPEN?
Since Wednesday, October 23, 2013.


WHY DID IT HAPPEN?
OIT is currently investigating.


WHO WAS AFFECTED?
Users with network traffic crossing the campus border may be affected.  Affected services include:

BuzzMart
Taleo
Vlab
VPN


WHAT DO YOU NEED TO DO?
No user action is required at this time.


HAS THE PROBLEM BEEN RESOLVED?
No. OIT is working to resolve the issue.


WHO SHOULD YOU CONTACT FOR QUESTIONS?
The OIT Technology Support Center (404-894-7173, support@oit.gatech.edu) or the TSO Help Desk (CCB 148, 404-894-7065, helpdesk@cc.gatech.edu).


UPDATE:
The network issues were traced a faulty border IPS.  It was removed from service for further testing, and network connectivity was restored to normal as of 12:05 PM, Thursday, October 24, 2013.