WHAT'S HAPPENING?
TSO will perform patching of all managed Windows desktop and laptop computers.


WHEN IS IT HAPPENING?
Tuesday, November 19, 2013, at 6:00 PM:
o Routine Windows and Office patches will be made available to all managed Windows desktop computers in the following areas: Communications, CS Faculty, Facilities, IC Faculty, IC Staff.

Wednesday, November 20, 2013, at 6:00 PM:
o Routine Windows and Office patches will be made available to all managed Windows desktop computers in the following areas: CS Staff, CSE Staff, Development, Finance, Student Services.

Thursday, November 21, 2013, at 6:00 PM:
o Routine Windows and Office patches will be made available to all remaining managed Windows desktop and laptop computers.


WHY IS IT HAPPENING?
To enhance the security and performance of managed Windows desktop and laptop computers.


WHO IS AFFECTED?
Users of the following:

Faculty and staff desktop computers on the CC domain
Research lab desktop computers on the CC domain
Managed laptop computers


WHAT DO YOU NEED TO DO?
These patches will require a reboot following installation, so affected users should save their work, logout, and leave their desktop computers on before leaving for the day. After the patching is complete, an affected desktop computer will reboot even if a user is logged in. An onscreen notification countdown will be displayed on logged-in computers, allowing users 30 minutes to save their work before the reboot occurs.


WHO SHOULD YOU CONTACT FOR QUESTIONS?
TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu).