WHAT HAPPENED?
Faculty and staff home directories served via ccsamba.cc.gatech.edu are unreachable.


WHEN DID IT HAPPEN?
Since approximately 9:15 AM, Wednesday, August 12, 2015.


WHY DID IT HAPPEN?
That's being investigated.


WHO WAS AFFECTED?
Faculty and staff whose home directories reside on ccsamba.


WHAT DO YOU NEED TO DO?
No user action is required at this time.


HAS THE PROBLEM BEEN RESOLVED?
No.  TSO is currently investigating the issue.


WHO SHOULD YOU CONTACT FOR QUESTIONS?
The TSO Help Desk (CCB 148, 404-894-7065, helpdesk@cc.gatech.edu).


UPDATE:
Ccsamba was returned to service as of 1:45 PM, August 12, 2015.  Affected users whose home directories do not automatically remount may need to reboot their systems.