WHAT HAPPENED?
New connections to Office 365 (mail.gatech.edu) were failing for some users.


WHEN DID IT HAPPEN?
Between approximately 8:00 PM and 8:30 PM, Tuesday, November 17, 2015.


WHO WAS AFFECTED?
CoC faculty, staff, and student Office 365 users attempting to access the service.


WHAT DO YOU NEED TO DO?
No user action is required at this time.


HAS THE PROBLEM BEEN RESOLVED?
Yes.


WHO SHOULD YOU CONTACT FOR QUESTIONS?
The OIT Technology Support Center (404-894-7173, support@oit.gatech.edu) or the TSO Help Desk (CCB 148, 404-894-7065, helpdesk@cc.gatech.edu).