Update: November 9, 2024 at 5:32pm
 
TSO has successfully powered on and verified services for most of CCB and Klaus data centers. We have identified a number of servers that are still experiencing issues such powering on.

TSO staff will continue troubleshooting but may need to reach out to vendors on Monday.
Servers still impacted:
  • ada-01
  • aries2
  • aspidiske
  • bear
  • budelli
  • canopus
  • dmserv
  • dmserv2
  • fremen
  • galactic-ac
  • gotham
  • hangiri
  • helios
  • joker
  • keg82
  • kia
  • knockoff
  • perseus
  • planetary-ac
  • pluto
  • silwa
  • tiramisu
  • triangulum
  • volvo

 

 

WHAT’S HAPPENING?

There was a campus power outage that began around 8:20am impacting both the College of Computing Building (CCB) and the Klaus Advanced Computing Building (KACB).  TSO has identified that a number of Virtual Machines housed on the College's VM infrastructure that went down. Some servers in CCB 247 also lost power; most recovered gracefully. TSO staff are continuing to identify and troubleshoot remaining servers/issues. 

 

WHEN IS IT HAPPENING?
The power outage began at 8:20am on Saturday, Nov. 9, 2024 and power in most building were restored by 9:00am.  VMs were restored by 10:20am. Remaining servers are still coming online.

WHY IS IT HAPPENING?

Unannounced maintenance at one of the Power Plants on campus resulted in a disruption to power services at starting at 8:20am which impacted telecom and network services in various campus buildings. 

WHO IS AFFECTED?

Users of the servers housed in CCB and Klaus data centers.  Desktop owners in CCB and KACB buildings may also be impacted.

WHAT DO YOU NEED TO DO?

Nothing at this time. TSO will send an update once the data centers are fully powered on. For CCB and KACB desktop users, you may need  to power them back up when returning to campus.

WHO SHOULD YOU CONTACT FOR QUESTIONS?

Feel free to contact the TSO Help Desk (CCB 225D, 404.894.7065, helpdesk@cc.gatech.edu).

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