WHAT?S HAPPENING?
TSO will perform patching of all managed Windows desktop computers.


WHEN IS IT HAPPENING?
? Tuesday, December 13, 2011, at 6:00 PM:
o Routine Windows and Office patches will be made available to all managed Windows desktop computers in the following areas: Communications, CS Staff, IC Faculty, IC Staff, Student Services.

? Wednesday, December 14, 2011, at 6:00 PM:
o Routine Windows and Office patches will be made available to all managed Windows desktop computers in the following areas: CS Faculty, CSE Staff, Development, Facilities, Finance.

? Thursday, December 15, 2011, at 6:00 PM:
o Routine Windows and Office patches will be made available to all remaining managed Windows desktop computers.


WHY IS IT HAPPENING?
To enhance the security and performance of managed Windows desktop computers.


WHO IS AFFECTED?
Users of the following:

? Faculty and staff desktop computers on the CC domain
? Research lab desktop computers on the CC domain


WHAT DO YOU NEED TO DO?
These patches will require a reboot following installation, so affected users should save their work, logout, and leave their desktop computers on before leaving for the day. After the patching is complete, an affected desktop computer will reboot even if a user is logged in. An onscreen notification countdown will be displayed on logged-in computers, allowing users 30 minutes to save their work before the reboot occurs.

During testing, this patching took up to 3 consecutive nights to complete on some machines.


WHO SHOULD YOU CONTACT FOR QUESTIONS?
TSO Help Desk (CCB 148, 404.894.7065, helpdesk@cc.gatech.edu).